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What is an eBook?
Can I return eBooks and eProducts that DataWorkZ.com sells?
Why should I shop with DataWorkZ.com?
Why are your prices so low?
What if your product description doesn't tell me enough?
I like your eBooks, but don't see something I want to buy?
Where can I find your store policies, rules, and disclosures?
How long does it take you to ship my eBooks?
I never got my purchase, what do I do now?
What is a FREE Licence Registration with DataWorkZ?
Downloads?
Does an EXE eBook work on all computers?
Problems with email?
What do I need to OPEN an eBook file?
What do I need to READ an eBook?
Can I order an eBook on a CD or DVD and have it mailed to me?


What is an eBook?
An eBook is an electronic book that you can view on your computer and often times you are allowed to print a copy for further enjoyment. They generally come in many formats, but the most popular types are PDF format which requires the use of Adobe Acrobat Reader 4.0 or higher (in most cases you may already have this on your computer now) or EXE format, which means it is a stand alone executable file that doesn't need any additional software to open it. Please NOTE: EXE files usually will not open on Macintosh Computers, so keep this in mind.

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Can I return eBooks and eProducts that DataWorkZ.com sells?
NO. Due to the nature of the electronic business, clients cannot return or exchange eBooks, eProducts, or custom designs. However, if the eBook or eProduct was purchased on CD or DVD, you can return the CD or DVD at your expense for shipping and insurance costs to get a replacement CD or DVD of that same purchase. No exchanges can be made at any time. Also, please note, that there are no partial refunds given at any time.

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Why should I shop with DataWorkZ.com?
First of all, we thank you for visiting our store and we appreciate your business, even if you are only looking! Secondly, we have been in business since 1999 and have sold many products online for many years. We additionally have over 40 websites in our network of sites varied on subject and sell some of our products in local stores. We also believe we have one of the top designers who does all of our custom design work to include eBook covers, graphics, digital photography, keyword articles, web designs, and lots more! Kris Williams is our Head Author and Designer as well as AmonMa'at. We also have very low prices so that all our eBooks are affordable for just about everyone! We are a family and education oriented company dedicated in bringing you quality content! If those reasons alone do not grab your attention, then please feel free to shop elsewhere. We are striving to provide the best content and the best customer service on the web, so we hope you will visit our store again and our websites to further quench your thirst for more!

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Why are your prices so low?
In keeping up with competition, we are lowering our prices and keeping pur prices as low as possible for the benefit of the discerning buyer. We hope to become your eBook resource and hope to have you coming back for more! With this incentive, we strive to keep our prices affordable for everyone!

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What if your product description doesn't tell me enough?
The feel free to email us for more information at any time! We will provide all that we can, if possible, to inform you about your purchase. Email us directly at DataWorkZ@DataWorkZ.com today!

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I like your eBooks, but don't see something I want to buy?
The answer is simple here, then feel free to email us today and we will search our archives for a product matching the description of what you are seeking. Our eBook library is quite extensive and we might just have what you are looking for, so just ask and we will try to find that eBook for you. Then we will list it in our store for you and others to purchase. Email us at DataWorkZ@DataWorkZ.com for more information.

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Where can I find your store policies, rules, and disclosures?
Just visit our main website at http://www.dataworkz.com and look for our policies, rules, and disclosures links at the bottom of the pages.

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How long does it take you to ship my eBooks?
Usually within 72 hours of cleared payment from PayPal or Google checkout. If it takes longer, please feel free to email us and check the status of your order. Email us at DataWorkZ@DataWorkZ.com

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I never got my purchase, what do I do now?
Sometimes there are glitches in the email system and notification of your order may not have reached us. If this happens to you and you do not hear from us within the 72 hours of cleared payment, then please email us immediately at DataWorkZ@DataWorkZ.com for more informaiton. We will work with you to get you your order and to find out what went wrong.

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What is a FREE Licence Registration with DataWorkZ?
A FREE License Registration with DataWorkZ.com is where you MUST submit details to a specific email address found within your RESELL eBook that directs you to get a special license in order to RESELL your eBook. If you do not have a resell license for a specific eBook you are selling, then you are illegally selling that eBook and can be taken to court in our state for fraud and copyright breach. License Registration with DataWorkZ.com is only with specific eBooks written and published by DataWorkZ.com and its subsidiaries, such as eBook Publishing.us for example. Registration is FREE and usually the turn around for a license number is within 72 hours of receipt of email. This license number will protect you the licensed RESELLER when reselling this eBook Product. Please remember that all details of this special license registration are provided in each eBook PUBLISHED by Kris Williams, DataWorkZ.com, and eBook Publishing.us! There are other eBooks and Resell eBooks that we sell that do not contain a license registration.

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Downloads?
Can you have your eBook set up for download instead of being delivered by email as an attachment? The answer is YES, but you do need to ask and let us know before payment is sent so that we can set-up the eBook(s) for download since this takes additional time. If I order more than one eBook can I have it set up for download? The answer here is YES again. But you must notify us prior to completing the sale for the eBook. Any questions, please do not hesitate to email us at DataWorkZ@DataWorkZ.com

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Does an EXE eBook work on all computers?
No. EXE eBooks are executable file and will not work on Macintosh Computers.

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Problems with email?
Occasionally there are problems with emails not getting to their destinations. This can be because of several reasons, but is not limited to those reasons alone. 1) Your ISP may be blocking emails with deliveries of eBooks or attachments, please check with your ISP or Local Internet Service Provider. 2) Certain generic email addresses do not allow for delivery of eBooks and/or attachments. For example these are some widely known generic email addresses that cause problems with deliveries: HOTMAIL, Bellsouth, MSN, AOL, and sometimes even GMail. 3) You should whitelist anyone who is sending you attachments or eBooks, so that you are mostly assured of email delivery. Our delivery email address is DataWorkZ@DataWorkZ.com 4) Sometimes emails get lost in limbo and we have had this happen to a client in the past before. If you feel your email got lost or that you didn't get an expected email from us, then email us after the 72 hour allowance from receipt of payment at DataWorkZ@DataWorkZ.com and we will do our best to find out what happened as well as re-send you your purchase(s).

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What do I need to OPEN an eBook file?
To open the files from us, will generally require you to have the program WINZip or WINRar. This software is to condense the files smaller and to make it easier to send them to you. You can pick up your 30 day FREE trial of either of these programs on the web, just do a search for the program names.

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What do I need to READ an eBook?
With an EXE eBook, you will not need any additional software to open and run the EXE eBook file. (Please note that if you see a sipped file, you will need to open these files with either WINZip or WINRar programs.) With a PDF eBook, you will need Adobe Acrobat Reader to READ this eBook file. You can get it FREE from http://www.Adobe.com for the most complete up-to-date Reader. We DO NOT recommend the usage of Adobe Acrobat eBook Reader to read our PDF eBooks. (Please note that if you see a sipped file, you will need to open these files with either WINZip or WINRar programs.)

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Can I order an eBook on a CD or DVD and have it mailed to me?
YES. You can order your eBook on CD or DVD, however you must specify this before purchasing this eBook due to postage, handling, and disc cost are an additional $5.00 USD fee. And you must specify whether you choose CD or a DVD disc prior to purchase. When it is possible, the eBook of purchase will also be sent via email as an attachment so that you have a copy while you are waiting for the disc version mailed to you.

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Last Updated: 5 Aug 2016 11:49:31 PDT home  |  about  |  terms  |  contact
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